The flight over

July 6th, 2007 at 10:59 am by David Farrar

The last leg of the flight to Taiwan went very well. Only five hours from Singapore. The plane was only 20% full so the staff allowed people to move around and take up entire rows to lie down in.

I’d forgotten how friendly and helpful Singapore Air staff are – perfect English also. They just go out of the way to be pleasant.

Quite different to my Air NZ flight to Hawaii in May. I was one the flight with one of my best and oldest friends who now lives in London. The flight was pretty full and we were not seated together but wanted to chat so we decided to head to the back of the plane where there was more space.

Now the crew member on duty back there, called D, was great. He offered us a drink, and we happily had a glass of wine, and then over the next four hours we stayed at the back, drinking wine, chatting to each other, and also to the crew members. They enjoyed having us to talk to.

Then halfway through the flight they moved the crew around, and our lovely barman got replaced by Ms B. She promptly told us that we were not allowed to stay at the back of the plane as we may block others coming through. Silly, as we were off to one side and dozens had already got through.

So we then went to sit down in the seats at the back, and she informed us that they are reserved for the crew (even though they were not using them).

We then move to the space near the back where the rear toilets are. But no B then tells us that we can not stand up near the toilets. We ask why.

She tells us that under US Federal Law it is an offence to congregate within a few metres of the toilets, as a security measure. At this point my friend loses his patience and exclaims “Oh this is just ridiculous. We’re obviously not terrorists, we’re drinking red wine”.

At this point I am waiting for Federal Marshalls to jump out of their seats and start shooting us for uttering the “T” word on a flight. I am also having to stop myself cracking up at my friend’s wonderful argument that drinking alcohol means we can’t be terrorists. He would fail a political correctness course.

At this stage we stop arguing and just move our conversation to the midsection of the plane, with one of us going back to the rear every 30 minutes or so for refills. She scowls at us everytime and finally bans us from standing up in the midsection also as that is close to the midsection toilets. Finally defeated we retreat back to our own seats.

All rather silly as we were not disturbing anyone, and the other crew enjoyed having us back there to talk to.

A week later after the conference, I flew back with Air NZ and Murphy’s Law who should be on the crew that day, but Ms B again. Her welcoming smile fades away to be replaced with a “I hope you are not going to cause trouble again and where is your mate”.

Oh such wonderful customer service.

Tags:

21 Responses to “The flight over”

  1. Selma Bouvier () says:

    Ah Ms B, a kindred spirit. If I was travelling we would get on just fine. Those pesky passengers would knowe there place ( out the rear door)

    Vote: Thumb up 0 Thumb down 0 You need to be logged in to vote
  2. frederico () says:

    Jeez Selma,a bit early for the fortified wine. Also although my grammar is nor perfect by any means, there should be their and there is no e on the end of know. Are you sure you didn’t draw up the NCEA english syllabus?

    Vote: Thumb up 0 Thumb down 0 You need to be logged in to vote
  3. Kevin () says:

    You were probably the prat that kept me awake with your prattle. sit down and shut up!

    Vote: Thumb up 0 Thumb down 0 You need to be logged in to vote
  4. dave () says:

    I’d forgotten how friendly and helpful Singapore Air staff are – perfect English also.

    Sigh. They speak English in Singapore.

    Vote: Thumb up 0 Thumb down 0 You need to be logged in to vote
  5. Clint Heine () says:

    Stroppy Kiwi women eh, no surprises at all! I have yet to find a Kiwi air hostess that doesn’t make me cringe.

    Singapore Air is brilliant, I have never heard a complaint about them at all. Food, Customer service and entertainment A+.

    Vote: Thumb up 0 Thumb down 0 You need to be logged in to vote
  6. Norman LaRocque () says:

    I log a fair few miles in a year and agree that Singapore Airlines is excellent, but so is Air New Zealand. Excellent food, wine and service in my experience. Their biggest weakness used to be planes dated from the days of the Wright Brothers :-) – well seemed that way. But now that they have new/renovated planes, they are excellent – in Business or Pacific Class.

    Vote: Thumb up 0 Thumb down 0 You need to be logged in to vote
  7. the deity formerly known as nigel6888 () says:

    Nah I concur, I do a lot of flight miles, the only people worse than Air NZ are ANY American carrier. Middle aged battleaxes and grumpy Queens seem to be core competencies for Air NZ recruitment. Once you realise you are being looked after by your auntie it actually all works very well and they are pretty helpful, but you don’t really get the “service”.

    So, Air NZ – your home away from home, and keep your feet off the coffee table young man!

    Vote: Thumb up 0 Thumb down 0 You need to be logged in to vote
  8. Adolf Fiinkensein () says:

    You’re bloody lucky you didn’t get a large breasted fifty four year old damsel looking after you in between checking that her cocaine stash was OK. That’s Qantas for you.

    Vote: Thumb up 0 Thumb down 0 You need to be logged in to vote
  9. Muad,Dib" () says:

    selma do you take up one or two seats

    Vote: Thumb up 0 Thumb down 0 You need to be logged in to vote
  10. Akaroa () says:

    ‘They enjoyed having us to talk to’

    Oh yeah?

    How do you know it wasn’t just good customer relations and that in fact they were really thinking, ‘Why don’t these two turkeys sit down and go to sleep?’

    Vote: Thumb up 0 Thumb down 0 You need to be logged in to vote
  11. Belt Up () says:

    Long distance air travel is enough of an ordeal as it is.

    Clusters of loud, vociferous, alcohol mellowed mates standing around talking work/social rubbish at the tops of their voices in the middle of the night are too much.

    Go to your seat and watch Shrek 3 ya morons!

    Vote: Thumb up 0 Thumb down 0 You need to be logged in to vote
  12. Mike Readman () says:

    What language did you think they spoke in Sinagpore? Singaporean?

    Vote: Thumb up 0 Thumb down 0 You need to be logged in to vote
  13. Shane () says:

    So, the hostie asked about me? :-)

    Vote: Thumb up 0 Thumb down 0 You need to be logged in to vote
  14. David Farrar () says:

    Mandarin, Tamil, Malay and English. Malay is in fact the official national language despite English being used by the Government.

    Only 23% of Singaporeans use English as their main language at home. And the 2000 census has a adult literacy rate for English of only 71%.

    Vote: Thumb up 0 Thumb down 0 You need to be logged in to vote
  15. Akaroa () says:

    Hey! Congratulations David! With your July 7 9:52 PM rejoinder you exceeded even your usual standard of precious prissiness. All that was missing was a final, ‘So there, and sucks to you!’ (Petulant toss of head)

    Vote: Thumb up 0 Thumb down 0 You need to be logged in to vote
  16. David Farrar () says:

    Actually I missed the rejoinder to you Akaroa that most people find it easy to tell when people are being polite or in fact enjoying a conversation. Little hints like the fact they are initiating the conversation and asking lots of questions tends to be a giveaway.

    Vote: Thumb up 0 Thumb down 0 You need to be logged in to vote

Leave a Reply

You must be logged in to post a comment.