Ombudsmen Annual Report

October 14th, 2010 at 11:00 am by David Farrar

The 2009/10 annual report is here. One extract:

In 2009/10 we received 164 delay complaints against Ministers and central government agencies. This is down 23 per cent on 2008/09 numbers, and 43 per cent on 2007/08 numbers, and is the lowest number of delay complaints received since 1993/94

That’s great – suggest there has perhaps been a significant culture change.

The report provides a good breakdown of which agencies had the most complaints. However it does not report which agencies had the most complaints upheld against them – which could be the more relevant stat. One persistent complainer could warp the stats for an agency.

One Response to “Ombudsmen Annual Report”

  1. OECD rank 22 kiwi (2,945 comments) says:

    Top stuff.

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