Ombudsmen Annual Report

October 14th, 2010 at 11:00 am by David Farrar

The 2009/10 annual report is here. One extract:

In 2009/10 we received 164 delay complaints against Ministers and central government agencies. This is down 23 per cent on 2008/09 numbers, and 43 per cent on 2007/08 numbers, and is the lowest number of delay complaints received since 1993/94

That’s great – suggest there has perhaps been a significant culture change.

The report provides a good breakdown of which agencies had the most complaints. However it does not report which agencies had the most complaints upheld against them – which could be the more relevant stat. One persistent complainer could warp the stats for an agency.

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One Response to “Ombudsmen Annual Report”

  1. OECD rank 22 kiwi (2,746 comments) says:

    Top stuff.

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