The Australian reports:
THE Commonwealth Bank has threatened its employees with disciplinary action, including dismissal, if they do not report criticism of the bank made by others on social media channels, including Facebook.
The Finance Sector Union yesterday demanded the suspension of the bank’s new social media policy, accusing it of trying to restrict freedom of expression.
Bank employees have been told they must immediately notify their manager if they become aware of “inappropriate or disparaging content and information stored or posted by others”, including non-employees, in the “social media environment”.
It says the content may damage the bank and its reputation.
“For example, your friend could post an inappropriate comment about the group on your Facebook page or create a blog about the group,” the policy says.
As well as notifying their manager, employees must assist the bank with any investigation into the material, and its removal.
This goes way way too far, and on this issue I’m all with the union. You absolutely should not slag your employer off on Facebook, but you have no duty at all to report online criticisms of your employer to them. Employees are not the Internet Police in their spare time.
I mean it really is so stupid to be almost laugable – requiring you to nark on your friends if they criticise your employer online.