The Comcast service rep who won’t take no for an answer

July 23rd, 2014 at 4:00 pm by David Farrar

This is incredible. I would have told the service rep to go copulate himself long before the call actually concluded.

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13 Responses to “The Comcast service rep who won’t take no for an answer”

  1. Sir Cullen's Sidekick (890 comments) says:

    My sources tell me Cunning Cunliffe is going to hire this sales person and get him to call Kiwis and ask them why they won’t Labour……so watch out fellows….

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  2. Auberon (873 comments) says:

    This call is REALLY reminiscent of when I tried to rescind my membership of New Zealand First.

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  3. holysheet (397 comments) says:

    yeah Nah Silent T will see the need to say sorry to all listeners who will have had a similar thing happen to them when the liabore party rings up in an attempt to get them out to vote come september.

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  4. brucehoult (195 comments) says:

    The problem is the poor bugger gets paid nothing if he doesn’t meet his KPIs for persuading people to not drop services.

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  5. Ryan Sproull (7,205 comments) says:

    “Because of this phone call.”

    EDIT: Oh, he said that himself. Hah, hadn’t got to that part yet.

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  6. dog_eat_dog (781 comments) says:

    Wasn’t this call from a senior executive of a major competitor?

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  7. Sir Cullen's Sidekick (890 comments) says:

    I am sorry for being a Comcast representative…..

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  8. Rich Prick (1,705 comments) says:

    I have the perfect answer for cold callers, and it works no matter what it is they are selling. Better still it gets you off their re-call list. It is this, no matter what the product or service, in the first 10 seconds just say, “thanks, but I’m in the [insert product or service description] racket myself, I’m probably your competitor”, guaranteed hang up and no call ever again.

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  9. Sponge (184 comments) says:

    Lucky he didn’t encounter this guy (Caution language)

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  10. gump (1,650 comments) says:

    @dog_eat_dog

    “Wasn’t this call from a senior executive of a major competitor?”

    ————————–

    No – the call was from Ryan Block (one of the co-founders of the news website Engadget). It’s nothing to do with a competitor.

    Edit; I just noticed that he is also a product manager at AOL. They’re not a competitor either (AOL spun off its ISP business when it got split off from TimeWarner).

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  11. dog_eat_dog (781 comments) says:

    Ah right, I had a skim of the tech blogs yesterday when I was bleary-eyed :P

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  12. ciaron (1,434 comments) says:

    I have the perfect answer for cold callers, and it works no matter what it is they are selling.

    Me too, you make out that you’re really enthusiastic and keen to hear their pitch then once they start you simply put the phone down and walk away.

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  13. Paulus (2,632 comments) says:

    ciaron

    Say” just a moment will be with you shortly whilst I ………” and as you say walk away leaving the phone connected at their cost.

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