Okay so you’re a bureaucrat working for NZQA and you are informed that some students have an exam clash with three on the same day, so what do you do?
You tell those students who have spent all year studying, that under no circumstances could we be flexible, and that they simply should miss or withdraw from an exam!!!
I imagine NZQA thinks that they could do their job really well, if those pesky students were not involved.
Luckily for said students, the Education Minister can spot a potential poll downer at 100 yards, and he has given NZQA a bollocking (called a full and frank discussion) and over-ruled them.