Hotel WiFi in NZ very bad

Blayne Slabbert at Stuff writes:

When staying at a hotel would you rather have Sky TV or free wi-fi? What about a bath big enough for three or free wi-fi?

I would definitely opt for the free wi-fi and I expect I’m not alone. Not only do I want it for free, I want it to be a decent speed.

I think 95% of customers would prefer wi-fi to television. And while nothing is free, the question is whether it should be included in the room charge.

I think it should be. Making you pay extra for Internet is like having a charge for water.  And even worse some of the charges are so high you pay more per day in a hotel than your normal monthly cost.

But many top in New Zealand and around the world still charge for wi-fi and a lot have internet speeds that would be classified as dial-up.

During a recent stay at an international hotel chain, the staff at the front desk told me that it charged $8 an hour to access the internet.

Like being back in 1996!

A website,, helps people find good wi-fi at hotels around the world.

It ranks hotels, including those in New Zealand, getting users to submit speed tests and then ranks them according a star rating.


But according to a survey by management consultants Accenture, free in-room Internet access was ranked the second most important factor after room cost in choosing a hotel.

In NZ I tether my laptop to my phone so not such an issue. But when picking where to stay overseas, cost is a major factor.

Still, I’m hopeful wi-fi will be free and fast in all hotels within a few years and we’ll look back and laugh at the concept of paying extra to access the internet.

I wonder if once upon a time hotels charged you for the electricity you consumed?

It is getting better though. I note that Sky City no longer charges for Internet but has free wireless through the complex. It’s great to be able to just use it without even needing a login. And it is fast – faster than the old paid wifi you used to have.

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