The healthcare portal

January 15th, 2014 at 12:00 pm by David Farrar

Stuff reports:

The face of New Zealand healthcare will change before the year is out as Kiwis are signed into patient portals allowing them to self-manage their medical records, book doctor appointments and chat to their GP online.

The new multi-million dollar electronic healthcare system is a hybrid of internet banking and social networking – giving patients a secure account to view their medical records and test results, but also a private platform to instantly message their GP.

National IT board director Graeme Osborne said the patient portal service was “ground-breaking”. It would empower Kiwis to take control of their own healthcare.

More than 50 per cent of the country’s general practices would be using the service by the end of 2014, he said.

“This is more than a hope. Each region and each district in New Zealand will roll this out.”

Online services would initially include a list of the patient’s medical conditions and medications, notifications when laboratory test results were available, the ability to book doctor appointments and order repeat prescriptions online and a messaging system to email GPs for health advice.

That would be great. I’d love being able to book appointments online and being able to access my own test results.

8 Responses to “The healthcare portal”

  1. anonymouse (891 comments) says:

    And the two factor authorisation system for this is going to be what?????,

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  2. redqueen (1,779 comments) says:

    It will be interesting to see how this impacts the underwriting of life and health insurance. The ‘I didn’t know’ defence will look much flimsier with better data and more information surrounding medical conditions will make disclosure easier. The real question is: how will this be backdated or is it just ‘going forward’?

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  3. dime (13,014 comments) says:

    lol you gotta feel for the GP’s.

    Imagine some of the loons that will just be constantly emailing.

    Being able to get test results etc will be good. Hell of a way to find out your terminal though. “just checking my email… oh its those test results.. lemme see… black cancer death imminent, advise patient to make a will… fuck”.

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  4. labrator (2,466 comments) says:

    Sounds too good to be true.

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  5. PaulL (6,059 comments) says:

    I’ve been quite closely involved with the Australian health records rollout. There’s Buckley’s of all that functionality being available and working at any scale in that timeframe. It’s freaking hard, there are a lot of privacy issues, data quality issues, and change mgmt issues with clinicians. Not that they shouldn’t start, but they’re over promising what it’ll deliver.

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  6. CJPhoto (244 comments) says:

    How does messaging to GP work? GP are paid for their time so do they charge if they decide to look at your message.

    It may work for follow up questions after test results are back but other than that, messaging should be limited.

    Will be great to have records online.

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  7. Viking2 (14,374 comments) says:

    In Tauranga this morning for a sleepy inside look. New facitlities great.
    While this portal is in the making there are issues inside the hospital.
    4 appointments and four weigh ins and height checks. all within a couple of weeks. Not sure how your height alters much in that time.
    None of the info connected and a small test done last Thursday had yet to be in the system this morning. Bit of a way to go.

    Great service.

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  8. Vandalseed (3 comments) says:

    Hang on, it says “notifications when laboratory test results were available”, not “you can access your own test results”. It will just tell you when to make an appointment. GPs would never allow patients to see test results online, they think we can’t be trusted to understand them. Plus they would miss out on a follow-up appointment.

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